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Auschrat Counselling Services
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      • Assessment
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  • Welcome
  • About ACS
    • Mission, Vision & Values
    • Our Team
    • Approach
    • Specialties
    • Fees & Policies
    • FAQ
    • Careers
    • Blog & Newsletter
  • Services
    • Assessment
    • Counselling
  • Programs
    • Gottman Method
    • TO BE Program
    • Games & Couples
    • MVA Assessment/Treatment
    • Christian Counselling
  • Resources

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Motor Vehicle Accident (MVA) - Trauma/PTSD Treatment

More Than Just A Fender Bender

Motor vehicle accidents (MVAs) can do more harm than just whiplash. Many victims of MVAs find their behaviour and mood changed. They may feel agitated or anxious, depressed, or hypervigilant. They may feel listless or numb, like they are walking through their life but separate from it. It's common to have attention, focus, memory, or sleep problems with sleep.


It can also impact their relationships with the people around them, regardless of whether or not they were also in the collision. Acting more irritable can cause problems with coworkers, family members, and friends. Children can show more symptoms, including skill regression, diminished resiliency and coping strategies, increased temper tantrums, and frequent meltdowns. Children experiencing trauma may insist on sleeping with a parent or suddenly experience bedwetting.


As a result, MVA victims may increasingly withdraw from people and activities they once enjoyed or did with ease. They may avoid driving or socializing, and it may affect how they function at school or work. If they were physically injured in the accident, acute pain and somatic complaints worsen the psychological trauma.


People who  experience psychological and/or emotional symptoms related to a motor vehicle accident can access support shortly after an MVA can to return to their previous level of functioning more quickly. This process can be hard to navigate independently. Our support can ease the process for them, helping them to address symptoms faster.

Get Started

Schedule an initial session with Dotun to start the assessment process.

Book With Dotun

Access MVA Treatment Affordably

Additional Information

Victims of MVAs are often not aware that they can receive specific trauma therapy or counselling, free of charge.


On October 29, 2020, the Alberta Government introduced Bill 41, the Insurance (Enhancing Driver Affordability and Care) Amendment Act, 2020. This act entitles people experiencing MVA-related injuries, access to additional health professionals such as dentists, occupational therapists, and psychologists as providers of adjunct therapy. 


Please note that these benefits have a $1,000 limit on expenses, payable for such therapy, and that this access expires 90 days following the MVA date.


This is why it's important to access these benefits quickly. If you require support beyond the first 90 days (also known as the Diagnostic and Treatment Protocols Regulation, DTpR period), we can assist you by providing documentation of your symptoms, progress, and continued treatment needs to your insurer, with requests for extended support and treatment access. We also can coordinate our services with your legal counsel, if needed, and through collaborative communication with your treating medical professionals.

Learn More

For detailed information about the Bill 41: Insurance (Enhancing Driver Affordability and Care) Amendment Act, 2020, click the link below.

Find out more

MVA Treatment Process

  1. Contact your Extended Health Benefits (EHB) insurance provider to confirm your coverage and if direct billing is available.
  2. Advise your insurer that you would like to begin psychological treatment for your post-MVA-related symptoms and that you have contacted Auschrat Counselling Services for these services.
  3. Your MVA insurer may require for a note from a medical doctor to confirm your need for psychological treatment. Email the doctor's note to admin@auschratcounselling.ca.
  4. Our clinic will send you several brief assessment scales to help capture your current symptoms and concerns. These will help your therapist to document current concerns and to make requests for treatment approval.
  5. We will then book you for an intake appointment with Dotun. Sessions are 50 minutes long and take place using our secure online teleconferencing service. You will complete intake forms and a third-party consent form.
  6. Following your intake appointment, Dotun will prepare an assessment report, which we will send to your MVA insurer.
  7. Once your MVA insurer approves the treatment, we will contact you to book your first treatment session. You can book future sessions using our secure client portal.
  8. Treatment sessions with a focus on MVA-related symptoms will begin and your progress will be monitored.


PLEASE NOTE: Extended health benefits (EHB) such as Alberta Blue Cross, Manulife, Sun Life, whether you are the primary member or you are covered through a family member, must be used before your Section B MVA insurance benefits can be applied.

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