Payments
Payment for private counselling is not covered under Alberta Health Care. However, most benefit plans provide coverage for therapy
under Psychological Services.
ACS service fees are guided by the Recommended Fee Schedule endorsed by the Psychologists’ Association of Alberta, which can be viewed here.
Rates listed are effective as of January 1st, 2023 and are subject to change. Our administrative staff will confirm the fee schedule when
you contact us.
We recommend couples and family counselling sessions are 1.5 hours in length.
Telephone consultations with clients, parents, teachers, and physicians will be charged in 15 minute increments of the therapist's hourly
rate.
Formal reporting requests by clients or 3rd parties (e.g., insurance companies, lawyers) will be billed according to our fee schedule.
Please note that the fees for some of our specialized therapies may be different. We will discuss them prior to your session.
We are happy to take payment in the following forms:
- Credit Card (VISA, Mastercard, American Express)
- Internet Bank Transfer
- Direct Deposit
Third Party Billing
In some cases, our fees may be covered through and billed directly to a third party
payors. In the past, we have worked with legal firms, Section B, and community not-for-profit organizations. Prior to an appointment
being booked under this arrangement, the ACS accounting department will contact the third-party payor to confirm billing procedures.
Insurance
Employer Health Benefit (EHB) and Personal Health Benefit (PHB) insurance plan providers often cover mental health services. Plans
provide a fixed dollar amount for services, a pooled account for "paramedical services" including psychology, or a coverage based on a
percentage. You can find your specific coverage in your online account, benefits book, or by contacting your human resources
department or plan provider. Some plans provide a Health Spending Account that gives the employee flexibility to cover the services
they need individually.
Not every insurance plan offers direct billing and not every plan covers every type of mental health therapist, so it's important to confirm
your coverage before you schedule an appointment.
Questions to ask your insurance provider are:
-
What types of clinicians (e.g. Registered Psychologists, Registered Provisional Psychologists, Canadian Certified Counsellors) do I have
coverage for?
- Does my plan offer direct billing for all clinicians?
- Is there a maximum coverage amount (per year/lifetime)? If so, what is it?
- When does my insurance coverage 'roll-over' or 'renew'?
Please note that only your insurance company can provide this information to you. As a service provider, we are unable to request your
plan's details.
You are responsible to pay any outstanding balance that is not covered by your insurance plan.