Family Issues

Elevate the harmony within your household with our specialized services focused on strengthening family bonds. Our family counselling is designed to delve into the heart of your family dynamics, recognizing the intricate web of relationships and the critical importance of nurturing strong, emotional connections. By engaging with each family member, our experienced counsellors aim to uncover and address underlying patterns of interaction, resolve conflicts, and develop healthy communication strategies. Our approach is rooted in creating an atmosphere filled with understanding, empathy, and respect, empowering your family to face challenges as a united front.

Navigate through the complexities of family disputes with our specialized conflict resolution counselling services. Understanding the pivotal role that effective conflict management plays in maintaining harmonious family relationships, we are dedicated to equipping families with the necessary tools and strategies to address and resolve interpersonal disputes. Our approach emphasizes the importance of open and honest communication, guiding family members to understand and appreciate each other's viewpoints. Through the facilitation of our experienced counsellors, we work to identify constructive pathways towards agreement and reconciliation, aiming to alleviate tensions and enhance family connections.

Step into a space where every generation finds voice and value with our multigenerational therapy services. Understanding that the tapestry of a family is woven with threads from each generation, our online counselling services are designed to explore and strengthen the intricate web of interactions and influences that span grandparents, parents, children, and extended family members. Our seasoned counsellors excel in addressing the unique challenges and opportunities presented by multigenerational relationships, from navigating communication barriers to reconciling diverse values and legacies. Our goal is to foster a deep understanding and respect across all ages, enhancing emotional bonds, resolving age-old conflicts, and celebrating the unique contributions and richness of your family's heritage.

Start a journey of restoration and unity with our specialized rebuilding trust online counselling services. Acknowledging the pivotal role of trust in forging strong family connections, our approach is meticulously designed to mend the rifts where trust has been compromised. We provide a safe space for open dialogue, facilitating the crucial steps towards mutual understanding, forgiveness, and the gradual restoration of trust. Our strategies are grounded in promoting transparency, accountability, and consistent efforts from all family members, aiming to navigate the intricate process of rebuilding trust with patience and empathy.

Embark on a path of resilience and unity with our family transition support services, designed to assist families through significant life changes like divorce, relocation, or the loss of a loved one. Recognizing the complexities and emotional challenges these transitions can bring, we offer compassionate and practical support to ease the journey. Our approach, grounded in understanding and empathy, aims to equip your family with the strategies necessary for managing both emotional upheavals and logistical challenges. Our experienced counsellors are committed to fostering open communication, mutual support, and resilience, ensuring your family has the strength to adapt and thrive.

Dive into the heart of your relationship with our couples therapy services, specifically designed to support parental and adult relationships within the family context. Recognizing the pivotal role these bonds play in the family's overall health, our services are tailored to meet the unique challenges and opportunities that couples encounter. From addressing communication barriers and conflict resolution strategies to fostering reconnection and partnership revitalization, our experienced counsellors are dedicated to understanding your specific needs. By facilitating open communication and equipping couples with effective tools, we aim to strengthen your relationship, offering guidance towards a more enriching and supportive partnership.

Elevate your family's dynamic with our targeted focus on enhancing communication skills through online counselling. Recognizing the pivotal role of effective communication as the foundation of robust family relationships, our services are designed to foster the development of healthy communication patterns. We aim to empower families with the necessary tools and insights to articulate thoughts, emotions, and needs in a constructive manner. Our skilled counsellors guide families through the process of dismantling communication barriers, mastering the art of active listening, and cultivating empathy and openness among all members. By refining communication skills, we facilitate a deeper understanding and resolution of conflicts, enrich emotional connections, and lay the groundwork for a relationship built on trust and mutual respect.

Elevate the emotional health of your family with our dedicated counselling services, aimed at nurturing the emotional well-being of both individuals and the family as a whole. Recognizing the critical role emotional health plays in the overall functionality, resilience, and joy within a family, our approach is comprehensive and compassionate. Our skilled counsellors partner with families to uncover emotional hurdles, improve communication pathways, and cultivate supportive strategies tailored to meet the emotional needs of each member. We address key issues such as stress management, conflict resolution, and emotional reconnection, with the goal of creating a supportive atmosphere where every individual feels valued, understood, and connected.

Welcome to a space where every family's uniqueness is not just accepted but celebrated. Our family counselling services stand firm on the pillars of inclusivity and non-judgmental support, ensuring a safe and welcoming environment for all. We understand the beauty of diversity in family structures and are committed to providing compassionate care that respects and values every family's individual journey. Our approach is tailored to meet you where you are, offering a nurturing space where differences are embraced, and every family member can feel understood and supported. From traditional to blended families, and those with diverse cultural, social, or personal backgrounds, our counsellors are here to offer guidance with empathy, acceptance, and unconditional respect.

Dive into an online counselling experience where your family's cultural heritage is deeply respected and valued. Our services are grounded in cultural sensitivity, recognizing the rich tapestry of traditions, beliefs, and values that each family brings. We understand the vital role of cultural identity in the dynamics of family relationships and are committed to an approach that respects and honours this diversity. Our experienced counsellors engage with each family with the utmost empathy and understanding, aiming to provide a supportive space where every member feels seen and appreciated. Whether navigating the complexities of a multicultural family dynamic or seeking to preserve and celebrate your shared cultural heritage, our goal is to foster a nurturing environment that encourages growth, understanding, and unity.

Navigate the complexities of behavioral issues in children and adolescents with our specialized family counselling services. Understanding the profound effects these challenges can have on both the individual and family dynamics, we are dedicated to offering effective, practical solutions. Our approach is rooted in a deep understanding of the underlying causes of behavioral problems, enabling us to craft personalized strategies that encourage positive change. By emphasizing constructive communication, clear boundary-setting, and positive reinforcement, our goal is to support families in addressing and overcoming behavioral concerns. This leads to a more peaceful, supportive home environment where every member can thrive.

Embark on a path of unity and understanding with our specialized support for blended family challenges. Our family counselling services are keenly aware of the intricate dynamics, relationships, and emotional landscapes unique to stepfamilies and blended families. With a compassionate and experienced team, we provide targeted strategies designed to enhance understanding, respect, and togetherness among all family members. Our focus extends to cultivating effective communication, establishing clear boundaries, and nurturing healthy relationships, ensuring that every family member feels valued and connected.

Welcome to a space where every family's uniqueness is not just accepted but celebrated. Our family counselling services stand firm on the pillars of inclusivity and non-judgmental support, ensuring a safe and welcoming environment for all. We understand the beauty of diversity in family structures and are committed to providing compassionate care that respects and values every family's individual journey. Our approach is tailored to meet you where you are, offering a nurturing space where differences are embraced, and every family member can feel understood and supported. From traditional to blended families, and those with diverse cultural, social, or personal backgrounds, our counsellors are here to offer guidance with empathy, acceptance, and unconditional respect.

Step into a world of support with our specialized parenting support services, designed to address the unique challenges and celebrate the joys of parenting. Recognizing the complexities and demands of this crucial role, our family counselling services are here to offer the guidance, practical advice, and emotional support you need to navigate the journey of raising children. Our experienced counsellors are equipped with strategies to assist you in managing behavioral issues, bridging communication gaps, and enhancing family connections. Whether you're seeking to strengthen your parenting skills or to create a more positive and resilient home environment, our approach is focused on empowering you with the knowledge and tools necessary for success.

Step into a supportive space tailored for the youngest members of the family with our child and adolescent therapy services. We understand the unique challenges faced by children and teens as they navigate the complex journey of growth and development. Our services are specifically designed to provide age-appropriate support, ensuring that young individuals receive the guidance they need to flourish. Our experienced counsellors excel in creating a welcoming, safe environment that encourages self-expression, emotional exploration, and the development of effective coping mechanisms. From social pressures and family changes to self-esteem and behavioral issues, we are committed to nurturing the emotional and psychological health of your children and adolescents.

Payments
Payment for private counselling is not covered under Alberta Health Care. However, most benefit plans provide coverage for therapy under Psychological Services. 

ACS service fees are guided by the Recommended Fee Schedule endorsed by the Psychologists’ Association of Alberta, which can be viewed here. Rates listed are effective as of January 1st, 2023 and are subject to change. Our administrative staff will confirm the fee schedule when you contact us.

We recommend couples and family counselling sessions are 1.5 hours in length.

Telephone consultations with clients, parents, teachers, and physicians will be charged in 15 minute increments of the therapist's hourly rate.

Formal reporting requests by clients or 3rd parties (e.g., insurance companies, lawyers) will be billed according to our fee schedule.

Please note that the fees for some of our specialized therapies may be different. We will discuss them prior to your session.

We are happy to take payment in the following forms:

• Credit Card (VISA, Mastercard, American Express)
• Internet Bank Transfer
• Direct Deposit

Third Party Billing
In some cases, our fees may be covered through and billed directly to a third party payors. In the past, we have worked with legal firms, Section B, and community not-for-profit organizations. Prior to an appointment being booked under this arrangement, the ACS accounting department will contact the third-party payor to confirm billing procedures.

Insurance
Employer Health Benefit (EHB) and Personal Health Benefit (PHB) insurance plan providers often cover mental health services. Plans provide a fixed dollar amount for services, a pooled account for "paramedical services" including psychology, or a coverage based on a percentage. You can find your specific coverage in your online account, benefits book, or by contacting your human resources department or plan provider. Some plans provide a Health Spending Account that gives the employee flexibility to cover the services they need individually.

Not every insurance plan offers direct billing and not every plan covers every type of mental health therapist, so it's important to confirm your coverage before you schedule an appointment.

Questions to ask your insurance provider are:

1. What types of clinicians (e.g. Registered Psychologists, Registered Provisional Psychologists, Canadian Certified Counsellors) do I have coverage for?
2. Does my plan offer direct billing for all clinicians?
3. Is there a maximum coverage amount (per year/lifetime)? If so, what is it?
4. When does my insurance coverage 'roll-over' or 'renew'?

Please note that only your insurance company can provide this information to you. As a service provider, we are unable to request your plan's details.

You are responsible to pay any outstanding balance that is not covered by your insurance plan.

We do all assessments and therapy sessions using video chat software, screen sharing, and remote administrational of psychological questionnaires. We follow provincial and federal legislation regarding privacy and security, and we continue to update our knowledge.

While some people prefer the experience of being in the room with the therapist during traditional in-person therapy, our clients find there are distinct advantages to online therapy.

• Accessibility: Clients with limited mobility often struggle to arrange transportation to and from their home or to navigate professional buildings that often have difficult parking and building design. Online therapy eliminates this physical and financial cost.
• Convenience: Couples seeking therapy have the added challenge to schedule sessions around two busy schedules. With online therapy, they can attend sessions even if they are in different postal codes due to work-related travel. Additionally, sessions are more easy to access when emergencies arise, even if you are not near your therapist's office.
• Economy: Scheduling therapy means budgeting the expense and time to travel to and from the location. It also can mean arranging childcare and the related travel time. Online therapy eliminates some if not all of these considerations.
• Familiarity: It is often easier to open up about difficult subject when you are more comfortable. With online therapy, you can literally attend with all the comforts of home.
• Privacy: Sometimes it is hard to discuss problems in a relationship when the person is sitting beside you. Couples therapy and Family therapy can often benefit from a little physical distance during a difficult conversation.
• Safety: Commuting is no longer a hindrance to therapy during bad weather. Icy roads and snowstorms will not cause traffic delays and won't create the backlog of appointments during the day.

• Go to our online booking page.
• Choose your service, therapist, date & time.
• Input your credit or debit card to secure booking slot.
• Send insurance details to admin@auschratcounselling.ca.
• We will send intake forms to complete before your session.
• We will call via phone or video call at session time.
• Straightforward & clear communication.
• Relax in your space & chat with your therapist.